User Terms

Terms and Conditions Effective Date: 01-12-2025 Welcome to FAM MOBILE WORLD! These Terms and Conditions ("Terms") govern your use of our website ([your website URL]) and our services, including the purchase and repair of mobile phones and accessories. By accessing or using our platform or services, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using our website, visiting our shop, or purchasing any product or service from FAM MOBILE WORLD, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services. 2. Eligibility You must be at least 18 years old to make purchases or enter into any agreement with FAM MOBILE WORLD. By using our services, you confirm that you meet this age requirement. 3. Services Provided FAM MOBILE WORLD provides services including but not limited to: Sale of new and/or used mobile phones Sale of mobile phone accessories Mobile phone repair and servicing SIM card, recharge, and basic mobile-related services All products and services are subject to availability and may be modified, updated, or discontinued at any time without prior notice. 4. User Responsibilities When using our website or services, you agree to: Provide accurate and complete information during inquiries or purchases. Use our products and services in compliance with applicable laws and regulations. Not misuse our services for any fraudulent, illegal, or harmful activities. 5. Account & Communication If our website allows you to create an account or submit inquiries: You are responsible for maintaining the confidentiality of your login details. You agree that any activity under your account will be your responsibility. FAM MOBILE WORLD will not be liable for any loss arising from unauthorized access to your account due to your negligence. 6. Pricing, Payment, and Refunds All prices for products and services will be as displayed in-store or on our website at the time of purchase. Prices may change at any time without prior notice. Payments must be made through accepted payment methods (cash, UPI, card, etc., as available). Payments are generally non-refundable, except: If required under applicable consumer laws, or If a specific written agreement or return policy for a product/service mentions otherwise. Please check our shop/website return and exchange policy (if provided separately) for more details. 7. Product Warranty & Repair Warranty on mobile phones and accessories (if any) will be as per the manufacturer’s warranty terms or as specifically mentioned at the time of purchase. For repairs: We will take reasonable care while handling your device. However, FAM MOBILE WORLD will not be responsible for pre-existing issues or hidden defects in the device. Any data loss during repair is not our responsibility. Users are advised to take backup of their data before giving the device for repair. 8. Intellectual Property All content on the FAM MOBILE WORLD website, including text, graphics, logos, images, and layout, is the property of FAM MOBILE WORLD or its respective owners. Unauthorized copying, distribution, or use of this content is prohibited. 9. Privacy We value your privacy. Please refer to our Privacy Policy (if provided separately) to understand how we collect, use, and protect your personal information. 10. Limitation of Liability To the maximum extent permitted by law: FAM MOBILE WORLD is not liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website. Our liability, if any, will be limited to the amount paid by you for the specific product or service in question. 11. Termination of Services We reserve the right to refuse service, cancel orders, or restrict access to our website or shop if: You violate these Terms, You engage in abusive, fraudulent, or illegal behavior, or As required by law or authorities. 12. Governing Law These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in [your city / state], India. 13. Changes to Terms We may update or modify these Terms from time to time. The latest version will always be available on our website or in our shop. Continued use of our services after changes means you accept the updated Terms. 14. Contact Us For any questions or concerns about these Terms, you can contact us at: 📧 Email: [support@fammobileworld.shop] 📞 Mobile/WhatsApp: [your contact number] 🏬 Shop Address: [your full shop address]